Haven Hotel - Poole

ex. FJB Collection - The Haven

161 Banks Road, Poole, United Kingdom, BH137QL  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Haven Hotel - Poole

Wi-Fi
Parking

GBP 10 per day

Luggage storage

Luggage storage

Locker room

24-hour

Late check-in/ -out

24-hour check-in

24-hour reception

24-hour security

Food/ Drinks

Poolside snack bar

A la carte restaurant

Coffee/Tea in lobby

Fitness/ Gym

Fitness center

Swimming pool

Seasonal outdoor pool

Indoor swimming pool

Spa and relaxation

Pedicure

Manicure

Jacuzzi

Facial

Massage

Beauty treatment

Steam room

Spa & wellness center

Overview

Offering view over Lighthouse, which is 4.4 km away, Haven is an elegant hotel featuring a sauna, a beauty salon and a barber shop. Residing in a 4-story building, the hotel was opened in 1924 and renovated in 2009.

Haven Hotel lies near the private beach. The center of Poole is 5 km away from the venue.

Enclosed by a lighthouse, a museum and a castle, the hotel offers a beautiful view over the sea.

Haven Hotel is within a 20-minute drive to Bournemouth International airport.

Rooms

The property comprises 84 luxurious rooms equipped with complimentary Wi-Fi, central heating, a personal computer, ironing facilities and IDD telephone. Many guestrooms offer views of Poole Harbour and Poole Bay. The rooms feature an electric kettle, a dishwasher and coffee/tea makers as well as en suite bathrooms with a shower, a spa bathtub and complimentary toiletries.

Eat & Drink

A breakfast is served in the restaurant. A range of vegetarian dishes is offered at the al fresco restaurant. Guests can try refreshing drinks in the poolside bar. Offering a variety of dishes, La Roche Restaurant and Seaview Restaurant at The Sandbanks are about 50 meters away.

Services

The property offers a video projector, a business centre and a movie projector for business guests staying at Haven Hotel.

Relax

Leisure facilities, such as a leisure centre, a sundeck and a swimming pool, are provided on site. The hotel's activities include mountain biking, sailing and lawn tennis.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site at GBP 10 per day.

Year renovated:   2009.  Number of floors:   4.  Number of rooms:   84.

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Facilities

General

  • Non-smoking property
  • Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour check-in
  • 24-hour reception
  • Late check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Children are welcome
  • Luggage storage
  • Locker room
  • Elevator
  • Barber shop
  • Bicycle storage
  • No alcohol served on-site
  • Multilingual staff

Sports & Fitness

  • Fitness center
  • Sailing
  • Outdoor tennis court
  • Golf course
  • Table tennis

Services

  • Room service
  • Car rental
  • Bicycle rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Wake up service
  • Newspaper service

Dining facilities

  • Half board
  • Continental breakfast
  • A la carte restaurant
  • Poolside snack bar
  • Coffee/Tea in lobby
  • Catering service

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Secretarial service
  • Projector
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • Babysitting/Child services

Leisure facilities

  • Seasonal outdoor pool
  • Indoor swimming pool
  • Beach access
  • Beach chairs
  • Beach umbrellas
  • Sun terrace
  • BBQ facilities
  • Leisure/ TV room
  • Spa & wellness center
  • Sauna
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Facial
  • Beauty treatment
  • Massage

Room view

  • Sea view
  • Harbor view
  • Marina view

Room facilities

  • Individual heating
  • Soundproofed rooms
  • Connecting rooms
  • Living room
  • Dressing area
  • Terrace
  • Fan/ Extractor
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • Chaise lounges
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Room toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 11 am FREE

Children and extra beds

All children
0 - 3 years
Extra bed GBP 5
Maximum capacity of cribs and extra beds depends on the room you book. Please check room details before you make a reservation.

Pets

Pets are not allowed.

How to reach hotel

hotel Haven Hotel - Poole Poole location
Show big map »

Hotel Address:

161 Banks Road, Poole, United Kingdom, BH137QL

Get directions
City Center
  • Poole
    2.9 mi
Airports
  • Bus stop
    2.8 mi
Restaurants
  • Seaview Restaurant at The Sandbanks (cuisine: Vegetarian)
    100 ft
  • La Roche Restaurant
    200 ft
Beaches
  • Shell Bay
    2100 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2009
  • Number of floors:
    4
  • Number of rooms:
    84

Hotel Awards

UKHOTEL AWARDSRecommendedPooleHaven Hotel

According to guest reviews, the hotel has been rated as
Best Spa Hotels in United Kingdom

Use Badge

Rooms and availability

Haven Hotel photos Room
Budget Double Room
Courtyard view
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Bathtub
    • + More
  • General:Ironing facilities
  • Dressing area
  • Trouser/pants press
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Toilet
  • Dining:Electric kettle
  • Media:Satellite TV
  • Radio
Room Description:

The small double rooms face the middle courtyard of the hotel and do not have any views due to their frosted windows. Rooms can be affected by noise from kitchen’s extractor fans during service time.

Superior Family King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Haven Hotel photos Room
Standard Single Room
Harbor view
  • Room size:

    250 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    1 Single bed, 1 Double bed, 1 Double bed or 1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Private bathroom
    • Bathtub
    • + More
  • General:Free internet access
  • Terrace
  • Work desk
  • Ironing facilities
  • Dressing area
  • Trouser/pants press
  • Telephone
  • Bathroom:Bathroom
  • Bathroom for disabled
  • Hair dryer
  • Toilet
  • Dining:Coffee/tea maker
  • Media:Cable/satellite TV
  • Wake up service
  • Radio
Room Description:

SINGLE STANDARD. BED & BREAKFAST

Haven Hotel photos Exterior Hotel information
Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Bathtub
    • + More
  • General:Ironing facilities
  • Dressing area
  • Trouser/pants press
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Toilet
  • Dining:Coffee/tea maker
  • Media:Satellite TV
  • Wake up service
  • Radio
Room Description:

Rooms have satellite TV, an en suite bathroom, and tea and coffee making facilities.

Haven Hotel photos Room
Family Double Room
  • Room size:

    295 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed or 1 King-size bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Private bathroom
    • Balcony
    • + More
  • General:Free internet access
  • Terrace
  • Work desk
  • Trouser/pants press
  • Telephone
  • Bathroom:Bathroom for disabled
  • Hair dryer
  • Dining:Coffee/tea maker
  • Media:Cable/satellite TV
  • Radio
Room Description:

Standard|FAMILY ROOM STANDARD

Deluxe Double Room
Sea view
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed or 1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Private bathroom
    • Balcony
    • + More
  • General:Wi-Fi
  • Work desk
  • Telephone
  • Bathroom:Hair dryer
  • Dining:Coffee/tea maker
  • Media:Television
Economy Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Private bathroom
    • Balcony
    • + More
  • General:Free internet access
  • Terrace
  • Bathroom:Bathroom for disabled
  • Hair dryer
  • Media:Cable/satellite TV
  • Radio
Room Description:

DOUBLE SMALL. BED & BREAKFAST. Non refundable

Haven Hotel Location

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  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

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What's nearby

Tourist attractions

  • Sandbanks - Milford-on-Sea4600 ft
  • Studland Nude beach2.4 mi
  • Poole Quay2.5 mi
  • Boat Trips2.5 mi
  • Poole Fest2.7 mi
  • Guild Hall Gallery2.7 mi
  • Study Gallery2.8 mi

Popular areas

  • Sandbanks2000 ft

Places of interest

  • Signpost2.4 mi
  • Lord Baden- Powell2.5 mi
  • Poole Harbour2.5 mi
  • Poole Magistrates Court2.7 mi

Convention centers

  • The Lighthouse2.7 mi

Sport related

  • Fishing Trips2.4 mi

Amusement

  • Quay Amusements2.6 mi
  • Quicksilver2.7 mi
  • Gus Gorilla's Playground2.7 mi
  • Reel Time2.7 mi
  • Mr Kyps2.8 mi

Monuments and Landmarks

  • Brownsea Castle3000 ft

Museums

  • Life Boat Museum2.4 mi
  • Poole Museum2.7 mi
  • Scaplens Court Museum2.7 mi

Parks

  • Brownsea Island Nature Reserve2300 ft
  • Baiter2.2 mi
  • Compton Acres2.9 mi

Arboretum, Green spaces, Zoos

  • Studland beach and Nature Reserve2700 ft

Theaters

  • Lighthouse2.7 mi

Local attractions

  • Compton Acres1.8 mi
    164 Canford Cliffs Road, Poole
  • Eileen Soper's Illustrated World2.6 mi
    The Swan. Old Orchard, Poole
  • The Dolphin Centre2.7 mi
    High Street & Quay, Poole
  • Sandbanks2.4 mi
    PooleEngland
  • Poole Harbour2.7 mi
    PooleEngland

Near the hotel

  • Shell Bay2100 ft
    Ferry Rd, Studland
  • Studland beach and Nature Reserve2700 ft
    Ferry Road, Studland, Poole

Restaurants nearby

  • Seaview Restaurant at The Sandbanks100 ft

    Address: The Sandbanks
    Phone: 01202 707 377

    Cuisine: Vegetarian
    Price Range: USD 7 - USD 31

  • La Cafe800 ft

    Address: 6 Banks Road
    Phone: +44 1202 700464

    74% likes this, based on 14 reviews
    Price Range: USD 14 - USD 28

  • Cafe Shore2500 ft

    Address: 10-14 Banks Road, Sandbanks
    Phone: 01202 707271

    70% likes this, based on 383 reviews
    Cuisine: International
    Price Range: USD 34 - USD 67

  • La Roche Restaurant200 ft

    Address: 161 Banks Road
    Phone: +44 (0)1202 707333

    62% likes this, based on 76 reviews
    Price Range: USD 36 - USD 50

  • Shell Bay2300 ft

    Address: Ferry Road
    Phone: 01929450363

    59% likes this, based on 173 reviews
    Price Range: USD 28 - USD 37

Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2009
  • Number of floors:
    4
  • Number of rooms:
    84

Hotel Awards

UKHOTEL AWARDSRecommendedPooleHaven Hotel

According to guest reviews, the hotel has been rated as
Best Spa Hotels in United Kingdom

Use Badge

Cities nearby

Haven Hotel Reviews

Guest reviews are submitted by our customers after their stay at Haven Hotel

Average guest rating

7.6out of 10
Fabulous
Based on 210 reviews

Guest reviews

  • Single
    10.0

    The Hotel being right on the beach was a plus for me. Also, the resturant overlooking the sea was another plus, great menu and good service.

    Not just The Haven but most hotels these days, I find it quite annoying at meal times when people are using their mobile phones. I would be happy if there was restricted use at meal times. Also sitting in the bar in the early evening, there was a rep just behind me calling all his clients. I didn't realy want to know what he had to offer, I just wanted to sit quitely and see the view.

  • Older travelers
    7.8

    Location, Location, Location. Staff and restauarnt very good too.

  • Older travelers
    6.2

    The food in the La Roche is very good

    It is tired and needs updating and the rooms are priced to London Hotel levels without the attention to detail that other Hotels provide

  • Single
    9.2

    I liked its position and its style

  • Single
    8.2

    Comfortable room with stunning sea views and balcony overlooking the harbour. Lounges dining rooms and bars very pleasant, and all maximising the views. Plenty of space in the room and good, well equipped bathroom.

    Only slight downside is the noise from the ferry. Not too obtrusive, but rooms with views do have this side also.

  • Couple
    9.6

    The rooms were spacious and modernly equipped, the bar and lounge were well-furnished, the staff were all very friendly, the restaurant was very good and the location is absolutely perfect.

    The reception area could be improved by opening up the reception desk so that it is not two cubby-holes (one of which is around the corner and not visible from the entrance). Very minor point, but I think it would improve the aesthetics and first impressions.

  • Group of friends
    10.0

    The staff were friendly and helpful. Dinner had good menus and plenty of choice. High standard of presentation.

    The cooked breakfasts on the breakfast bar were cold. The bacon was congealed as were the eggs. Coffe and tea were not of a high taste standard. Tea possibly not made with boiling water.

  • Single
    7.4

    Although the hotel staff generally were friendly and effecient the reception staff were not - referring to finish their work on the computer before attending to you for one thing!

  • Older travelers
    7.8

    The layout which allowed you to enjoy the open vistas.

  • Group of friends
    7.0

    The coastal location and views were a great asset meaning that you didn't have to move far to feel relaxed and surrounded by enjoyable scenery

    The welcome into the dining room was curt and table service was patchy. Some aspects of decor on landings and stair carpets were poor.

  • Couple
    6.2

    Good location, very clean, friendly staff

    I would expect more bells and whistles from a 4 star hotel. The room was clean and of good size. That said, the furniture was outdated and finding an old tiny cathodic TV hidden in some sort of grand ma's cupboard is just a no-go for this type of hotel in this price range.Very basic 4* really.

  • Group of friends
    10.0

    perfectly well looked after by the staff

  • Older travelers
    5.8

    Design & location of the public rooms (restaurant, bar)

    No ramps for rolling luggage; Access to bedroom floors poor, particularly on 3rd floor where we stayed; no air conditioning (but we didn't need it because of the weather), no wifi access in public rooms, front desk less than welcoming, no clocks in bedroom, poor water pressure on 3rd floor.

  • Couple
    7.0

    Location.

    Thought the standard/furnishing of the room was a little dated. The main foyer, bar and restaraunt are all wonderfull but the room was slightly disappointing

  • Older travelers
    6.2

    The hotel has the most fantastic location and the room we stayed in was well decorated and very clean. The hotel staff were polite and friendly.

    The hotel swimming pools and spa were closed which was not mentioned on your website. Although staff were friendly and polite they were not very well trained which led to delays in both the restaurant and bar.

How to reach hotel

hotel Haven Hotel - Poole Poole location
Show big map »

Hotel Address:

161 Banks Road, Poole, United Kingdom, BH137QL

Get directions
City Center
  • Poole
    2.9 mi
Airports
  • Bus stop
    2.8 mi
Restaurants
  • Seaview Restaurant at The Sandbanks (cuisine: Vegetarian)
    100 ft
  • La Roche Restaurant
    200 ft
Beaches
  • Shell Bay
    2100 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2009
  • Number of floors:
    4
  • Number of rooms:
    84

Hotel Awards

UKHOTEL AWARDSRecommendedPooleHaven Hotel

According to guest reviews, the hotel has been rated as
Best Spa Hotels in United Kingdom

Use Badge