Haven Hotel - Poole

161 Banks Road, Poole, United Kingdom, BH137QL  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
^

Haven Hotel - Poole

 Free Wi-Fi

Free Wi-Fi in public areas

 Free parking
 24-Hour

24-hour reception

 Swimming Pool

Indoor swimming pool

Outdoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Tennis court

Golf course

Sailing

 Spa and relaxation

Spa & wellness center

Reflex massage

Steam bath

Jacuzzi

 Breakfast

In-room breakfast

Continental breakfast

Overview

Located on the tip of Sandbanks peninsular overlooking Poole Harbor, the four-star Fjb Haven Hotel is near the Purbecks and the Dorset's famous Jurassic coast.

This stylish property offers all the modern conveniences and splendid views.

Most of the 82 hotel room offer balconies with harbor or sea views and feature satellite TV, trouser press and direct dial phones.

The hotel boasts two award-winning restaurants, La Roche and Main Restaurant, serving local dishes with herbs from the hotel’s own garden.

The hotel’s self-contained business centre, located near to the hotel, offers conference suites and syndicate rooms offering full equipment and natural daylight. The Business Centre has three suites, each composed of a main lecture room and two syndicate rooms.

The hotel’s acclaimed spa invites guests from Monday to Sunday from 10am till 6pm, including hot tub, sauna, a heated indoor pool, gym, a steam room, all-weather tennis court, aerobic classes and direct access to the beach. Golf, sailing, wind and kite surfing, catamaran hire, cycling and kayaking are available in the hotel.

Year renovated:   2009.  Number of floors:   4.  Number of rooms:   84.

Rooms

The hotel offers non-smoking rooms.

Inland room offers working desk area.

Superior room provides sea or harbor views, most of them come with balconies.

Family room is adjoining bunk bedded room and offers baby listening facilities.

Executive room is spacious and light, it offers balcony and comes with a deposit box and fridge.

Suite offers a sofa, a coffee table and Jacuzzi bath or double shower.

Dining options

Full English or continental breakfast is served in the hotel.

The Main restaurant serves sumptuous breakfasts daily.

Snacks are served all the day through.

The hotel’s la Roche was awarded two AA red Rosettes for eighteen years successively. It offers various menus and a perfect wine list.

The hotel’s main restaurant, The Sea View Restaurant, is also award winning and offers an informal atmosphere offering modern and classical dishes with creative touches of the chef.

Bar haven supports business facilities and serves relaxing drinks.

Pavilion Bar offers views of marine life in harbor.

Marconi Lounge is used for chatting, reading or drinking in the informal atmosphere.

The hotel offers Leisure Club bar and coffee lounge within the entertainment area.

Picnics are available in the hotel on request.

The hotel Haven provides visitors with a free buffet breakfast.  The hotel Haven serves a continental breakfast for free.  At the hotel Haven guests are invited to a american breakfast served for free. 

This field is required.
Email not defined
 Open
WRITE A QUICK REVIEW
Very Bad Excellent
1 2 3 4 5 6 7 8 9 10
Rate this hotel
YOUR IMPRESSION OF THE HOTEL

In general

Pros

Cons

YOUR DETAILS
First Name
Email
Cancel
To get your review moderated and published, please read our Terms and Conditions.

Facilities

General

  • Free Wi-Fi in public areas
  • Indoor parking
  • Free parking
  • Handicap parking
  • Late check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Dry hotel – No alcohol served
  • Children are welcome
  • 24-hour security
  • Safe deposit box
  • Multilingual staff
  • No pets allowed
  • Barber shop
  • Luggage storage
  • Bicycle storage
  • Elevator
  • Rooms/Facilities for disabled

Guest Parking

  • Free private parking is possible on site.

Sports & Fitness

  • Sailing
  • Outdoor tennis court
  • Golf course
  • Fitness center

Services

  • Room service
  • Bicycle rental
  • Car rental
  • Dry cleaning
  • Laundry
  • Wedding services
  • Newspaper service
  • Tours/Ticket assistance

Dining facilities

  • Half board
  • Continental breakfast
  • In-room breakfast
  • A la carte restaurant
  • Poolside snack bar
  • Catering service
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Secretarial service
  • Projector
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Babysitting/Child services

Leisure facilities

  • Outdoor swimming pool
  • Indoor swimming pool
  • Beach chairs
  • Beach umbrellas
  • Spa & wellness center
  • Steam bath
  • Jacuzzi
  • BBQ facilities
  • Sun terrace
  • Leisure/TV room
  • Reflex massage

Room view

  • Sea view
  • Courtyard view
  • Harbor view

Room facilities

  • Free Wi-Fi in rooms
  • Individual heating
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • Soundproofed rooms
  • Connecting rooms
  • Living room
  • Sitting area
  • Dressing area
  • Terrace
  • Rollaway/Extra bed
  • Chaise lounges
  • Wardrobe
  • Ironing facilities
  • In-room desk
  • Fan/Extractor

Bathroom

  • Private bathroom
  • Bathtub
  • Steam shower
  • Room toiletries
  • Hair dryer

Media

  • Flat-screen TV
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-In

  • from  3 pm

Check-Out

  • until  11 am

Children and extra beds

  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Haven Hotel - Poole Poole location
Show big map »

Hotel Address:

161 Banks Road, Poole, United Kingdom, BH137QL

Get directions
City Center
  • Poole
    2.9 mi
Airports
  • Bus stop
    2.8 mi
Restaurants
  • Seaview Restaurant at The Sandbanks (cuisine: Vegetarian)
    100 ft
  • La Roche Restaurant
    400 ft
Beaches
  • Shell Bay
    2000 ft
Hotel information
  • Check-In:
    from  3 pm
  • Check-Out:
    until  11 am
  • Year renovated:
    2009
  • Number of floors:
    4
  • Number of rooms:
    84

Hotel Awards

UKHOTEL AWARDSRecommendedPooleHaven Hotel

According to guest reviews, the hotel has been rated as
Best Spa Hotels in United Kingdom

Use Badge

Rooms and availability

The hotel offers non-smoking rooms.

Inland room offers working desk area.

Superior room provides sea or harbor views, most of them come with balconies.

Family room is adjoining bunk bedded room and offers baby listening facilities.

Executive room is spacious and light, it offers balcony and comes with a deposit box and fridge.

Suite offers a sofa, a coffee table and Jacuzzi bath or double shower.

Haven Hotel Budget Double RoomHaven Hotel Budget Double RoomHaven Hotel Budget Double Room
Budget Double Room
Bed type: Double bed or 1 Single bed
Size: 270 sq. feet
Check Prices
  • Shower
— Less information+ More information

Double Room (Budget no views/frosted windows/noisy)

Room facilities
    Superior Family Double Room
    Bed type: King-size bed
    Check Prices
    • Free Wi-Fi
    — Less information+ More information
    Room facilities
      Haven Hotel Double RoomHaven Hotel Double Room Hotel informationHaven Hotel Double Room
      Double Room
      Bed type: 1 King-size bed or 1 Double bed or Double bed or Twin beds
      Size: 315 sq. feet
      Check Prices
      • Free Wi-Fi
      • Private bathroom
      — Less information+ More information

      Double Room, Sea View

      Room facilities
        Haven Hotel SuiteHaven Hotel SuiteHaven Hotel Suite
        Suite
        Bed type: 1 Single bed or Double bed
        Size: 295 sq. feet
        Check Prices
        • Private bathroom
        — Less information+ More information

        Rooms have satellite TV, an en suite bathroom, and tea and coffee making facilities.

        Room facilities
          Haven Hotel Family Double RoomHaven Hotel Family Double RoomHaven Hotel Family Double Room
          Family Double Room
          Bed type: 1 King-size bed or 1 Double bed
          Size: 295 sq. feet
          Check Prices
          • Free Wi-Fi
          • Private bathroom
          — Less information+ More information
          Room facilities
            Haven Hotel Deluxe Double RoomHaven Hotel Deluxe Double RoomHaven Hotel Deluxe Double Room
            Deluxe Double Room
            Bed type: 1 King-size bed or 1 Double bed
            Size: 315 sq. feet
            Check Prices
            • Free Wi-Fi
            • Private bathroom
            — Less information+ More information
            Room facilities

              How to reach hotel

              hotel Haven Hotel - Poole Poole location
              Show big map »

              Hotel Address:

              161 Banks Road, Poole, United Kingdom, BH137QL

              Get directions
              City Center
              • Poole
                2.9 mi
              Airports
              • Bus stop
                2.8 mi
              Restaurants
              • Seaview Restaurant at The Sandbanks (cuisine: Vegetarian)
                100 ft
              • La Roche Restaurant
                400 ft
              Beaches
              • Shell Bay
                2000 ft
              Hotel information
              • Check-In:
                from  3 pm
              • Check-Out:
                until  11 am
              • Year renovated:
                2009
              • Number of floors:
                4
              • Number of rooms:
                84

              Hotel Awards

              UKHOTEL AWARDSRecommendedPooleHaven Hotel

              According to guest reviews, the hotel has been rated as
              Best Spa Hotels in United Kingdom

              Use Badge

              Haven Hotel Location

              Legend
              • Current hotel
              • Hotels nearby
              • Other hotels
              • Airports
              • Underground stations
              • Train stations
              • Parks
              • Tourist attractions
              • Museums
              • Convention centers
              • Stadiums
              • Food and meals
              • General

              Hover above the icons to see hotel photo and details.

              Click the hotel to go to the main hotel page.

              Route Planner
              Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

              What's nearby

              Tourist attractions

              • Sandbanks - Milford-on-Sea - 4600 ft
              • Studland Nude beach - 2.4 mi
              • Boat Trips - 2.5 mi
              • Poole Quay - 2.5 mi
              • Poole Fest - 2.7 mi
              • Guild Hall Gallery - 2.7 mi
              • Study Gallery - 2.8 mi
              • Towngate Gallery & Art Centre - 2.9 mi

              Popular areas

              • City Center - 2.9 mi

              Places of interest

              • Signpost - 2.5 mi
              • Lord Baden- Powell - 2.5 mi

              Convention centers

              • The Lighthouse - 2.7 mi

              Sport related

              • Fishing Trips - 2.5 mi

              Amusement

              • Quay Amusements - 2.6 mi
              • Quicksilver - 2.7 mi
              • Reel Time - 2.7 mi
              • Gus Gorilla's Playground - 2.7 mi
              • Mr Kyps - 2.8 mi
              • RNLI; Stormy Stan - 2.9 mi
              • Ambassador Snooker Centre - 2.9 mi

              Museums

              • Life Boat Museum - 2.4 mi
              • Poole Museum - 2.7 mi
              • Scaplens Court Museum - 2.7 mi

              Parks

              • Brownsea Island Nature Reserve - 2300 ft
              • Baiter - 2.2 mi
              • Compton Acres - 2.9 mi

              Arboretum, Green spaces, Zoos

              • Studland beach and Nature Reserve - 2300 ft

              Theaters

              • Lighthouse - 2.7 mi

              Local attractions

              • Compton Acres - 1.9 mi
                164 Canford Cliffs Road, Poole
              • Eileen Soper's Illustrated World - 2.6 mi
                The Swan. Old Orchard, Poole
              • The Dolphin Centre - 2.7 mi
                High Street & Quay, Poole
              • Sandbanks - 2.4 mi
                PooleEngland
              • Poole Harbour - 2.7 mi
                PooleEngland

              Near the hotel

              • Shell Bay - 2000 ft
                Ferry Rd, Studland
              • Studland beach and Nature Reserve - 2600 ft
                Ferry Road, Studland, Poole

              Restaurants nearby

              • Seaview Restaurant at The Sandbanks - 100 ft

                Address: The Sandbanks
                Phone: 01202 707 377

                Cuisine: Vegetarian
                Price Range: USD 7 - USD 31

              • La Cafe - 900 ft

                Address: 6 Banks Road
                Phone: +44 1202 700464

                74% likes this, based on 14 reviews
                Price Range: USD 14 - USD 28

              • Cafe Shore - 2600 ft

                Address: 10-14 Banks Road, Sandbanks
                Phone: 01202 707271

                70% likes this, based on 383 reviews
                Cuisine: International
                Price Range: USD 34 - USD 67

              • La Roche Restaurant - 400 ft

                Address: 161 Banks Road
                Phone: +44 (0)1202 707333

                62% likes this, based on 76 reviews
                Price Range: USD 36 - USD 50

              • Shell Bay - 2200 ft

                Address: Ferry Road
                Phone: 01929450363

                59% likes this, based on 173 reviews
                Price Range: USD 28 - USD 37

              Getting there.

              Southampton Airport is in 49.2km

              Hotel information
              • Check-In:
                from  3 pm
              • Check-Out:
                until  11 am
              • Year renovated:
                2009
              • Number of floors:
                4
              • Number of rooms:
                84

              Hotel Awards

              UKHOTEL AWARDSRecommendedPooleHaven Hotel

              According to guest reviews, the hotel has been rated as
              Best Spa Hotels in United Kingdom

              Use Badge

              Hotels nearby
              Cities nearby

              Haven Hotel Reviews

              Guest reviews are submitted by our customers after their stay at Haven Hotel

              Average guest rating

              7.6out of 10
              Fabulous
              Based on 203 reviews

              Individual guest reviews

              • Single
                10.0

                The Hotel being right on the beach was a plus for me. Also, the resturant overlooking the sea was another plus, great menu and good service.

                Not just The Haven but most hotels these days, I find it quite annoying at meal times when people are using their mobile phones. I would be happy if there was restricted use at meal times. Also sitting in the bar in the early evening, there was a rep just behind me calling all his clients. I didn't realy want to know what he had to offer, I just wanted to sit quitely and see the view.

              • Older travelers
                7.8

                Location, Location, Location. Staff and restauarnt very good too.

              • Older travelers
                6.2

                The food in the La Roche is very good

                It is tired and needs updating and the rooms are priced to London Hotel levels without the attention to detail that other Hotels provide

              • Single
                9.2

                I liked its position and its style

              • Single
                8.2

                Comfortable room with stunning sea views and balcony overlooking the harbour. Lounges dining rooms and bars very pleasant, and all maximising the views. Plenty of space in the room and good, well equipped bathroom.

                Only slight downside is the noise from the ferry. Not too obtrusive, but rooms with views do have this side also.

              • Couple
                9.6

                The rooms were spacious and modernly equipped, the bar and lounge were well-furnished, the staff were all very friendly, the restaurant was very good and the location is absolutely perfect.

                The reception area could be improved by opening up the reception desk so that it is not two cubby-holes (one of which is around the corner and not visible from the entrance). Very minor point, but I think it would improve the aesthetics and first impressions.

              • Group of friends
                10.0

                The staff were friendly and helpful. Dinner had good menus and plenty of choice. High standard of presentation.

                The cooked breakfasts on the breakfast bar were cold. The bacon was congealed as were the eggs. Coffe and tea were not of a high taste standard. Tea possibly not made with boiling water.

              • Single
                7.4

                Although the hotel staff generally were friendly and effecient the reception staff were not - referring to finish their work on the computer before attending to you for one thing!

              • Older travelers
                7.8

                The layout which allowed you to enjoy the open vistas.

              • Group of friends
                7.0

                The coastal location and views were a great asset meaning that you didn't have to move far to feel relaxed and surrounded by enjoyable scenery

                The welcome into the dining room was curt and table service was patchy. Some aspects of decor on landings and stair carpets were poor.

              • Couple
                6.2

                Good location, very clean, friendly staff

                I would expect more bells and whistles from a 4 star hotel. The room was clean and of good size. That said, the furniture was outdated and finding an old tiny cathodic TV hidden in some sort of grand ma's cupboard is just a no-go for this type of hotel in this price range.Very basic 4* really.

              • Group of friends
                10.0

                perfectly well looked after by the staff

              • Older travelers
                5.8

                Design & location of the public rooms (restaurant, bar)

                No ramps for rolling luggage; Access to bedroom floors poor, particularly on 3rd floor where we stayed; no air conditioning (but we didn't need it because of the weather), no wifi access in public rooms, front desk less than welcoming, no clocks in bedroom, poor water pressure on 3rd floor.

              • Couple
                7.0

                Location.

                Thought the standard/furnishing of the room was a little dated. The main foyer, bar and restaraunt are all wonderfull but the room was slightly disappointing

              • Older travelers
                6.2

                The hotel has the most fantastic location and the room we stayed in was well decorated and very clean. The hotel staff were polite and friendly.

                The hotel swimming pools and spa were closed which was not mentioned on your website. Although staff were friendly and polite they were not very well trained which led to delays in both the restaurant and bar.

              How to reach hotel

              hotel Haven Hotel - Poole Poole location
              Show big map »

              Hotel Address:

              161 Banks Road, Poole, United Kingdom, BH137QL

              Get directions
              City Center
              • Poole
                2.9 mi
              Airports
              • Bus stop
                2.8 mi
              Restaurants
              • Seaview Restaurant at The Sandbanks (cuisine: Vegetarian)
                100 ft
              • La Roche Restaurant
                400 ft
              Beaches
              • Shell Bay
                2000 ft
              Hotel information
              • Check-In:
                from  3 pm
              • Check-Out:
                until  11 am
              • Year renovated:
                2009
              • Number of floors:
                4
              • Number of rooms:
                84

              Hotel Awards

              UKHOTEL AWARDSRecommendedPooleHaven Hotel

              According to guest reviews, the hotel has been rated as
              Best Spa Hotels in United Kingdom

              Use Badge